Privacy Policy

Last updated: July 2026.

Welcome to Nana Casino (nanacasino.co). The protection of your personal data and privacy is our top priority. Below, we inform you in detail about the collection, processing, and use of your personal data in connection with the use of our website and our online gambling services. This site operates under an Anjouan licence and is not regulated by the UK Gambling Commission.

Data Controller and Data Protection Officer

The controller responsible for data processing within the meaning of data protection laws is:

If you have any questions regarding data protection, wish to exercise your rights, or have questions about our security measures, you can contact our Data Protection Officer directly at any time via email at [email protected].

Principles of Data Processing

We collect, process, and store personal data only when there is a legal basis for doing so or you have given us your explicit consent. Personal data includes all information relating to an identified or identifiable natural person (e.g, name, address, email address, IP address, payment details, and gaming behavior data).

Data processing is carried out within the framework of the strict requirements of UK data protection law and British gambling regulations, in particular to ensure safe, fair, and regulated gaming operations, as well as to combat money laundering and problem gambling.

Collection and Processing of Personal Data When Visiting the Website

3.1 Automatic Data Collection (Log Files)

When you visit our website nanacasino.co, our system automatically collects information and data from the computer system of the accessing device. This is technically necessary to display our website to you and to ensure stability and security.

The following data is collected:

  • Browser type and version used.
  • User's operating.
  • IP address of the accessing device (anonymized or truncated where required).
  • Date and time of access.
  • Websites from which the user's system accesses our website (referrer URL).
  • Websites accessed by the user's system via our.

The legal basis for the temporary storage of this data and log files is our legitimate interest (under Article 6(1)(f) UK GDPR) in ensuring the functionality and IT security of the website.

3.2 Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as web beacons and local storage) to improve user experience, analyze traffic, and provide personalized content and advertising.

  • Strictly Necessary Cookies: These are essential for the operation of the website (e.g, to maintain your session and login details). The legal basis for these is compliance with our contractual obligations and applicable privacy regulations regarding electronic communications.
  • Analytical and Marketing Cookies: These are only set with your explicit consent. They help us better understand user behavior and optimize our offerings. You can revoke your consent at any time via our cookie settings on the website.

Registration, Verification, and Customer Account

To use the full range of gaming services offered by Nana Casino, you must open a user account.

4.1 Registration Data

During registration, we collect the following mandatory details:

  • Full first and last name.
  • Date of birth and age (to verify legal gambling age).
  • Residential address and postcode.
  • Email.
  • Phone.
  • Desired username and secure.

4.2 Legal Obligations and Identity Verification (KYC)

For this reason, we are legally required to verify your identity and age (Know Your Customer / KYC). To achieve this, we collect and process:

  • Identity documents (e.g, passport or driving licence).
  • Proof of address (e.g, a recent utility bill or bank statement).
  • Where applicable, proof of the source of funds (Source of Funds / Source of Wealth) to prevent money laundering and fraud.

The processing of this data is carried out to comply with a legal obligation to which we are subject, in conjunction with relevant gambling and anti-money laundering regulations.

Payments and Financial Data

For deposits and withdrawals on your Nana Casino account, we partner with secure and regulated payment service providers.

5.1 Supported Payment Methods

In accordance with standards and preferences common in the United Kingdom, we support popular and secure payment methods, including:

  • Credit and Debit Cards (Visa, Mastercard, Maestro).
  • Instant Banking and Online Payment Services (e.g, Trustly, Apple Pay, Google Pay).
  • Electronic Wallets (E-wallets such as PayPal, Skrill, Neteller).
  • Paysafecard and local payment.

5.2 Data Processing for Transactions

When carrying out transactions, we collect payment information such as transaction amounts, timestamps, and account details or card numbers (the latter are typically processed directly by certified payment service providers in compliance with PCI-DSS standards and are not stored in plain text on our servers).

The processing of your financial data is based on contract fulfillment as well as compliance with statutory retention periods under commercial and tax law.

Player Protection, Responsible Gambling, and Self-Exclusion

Protecting our players from gambling addiction and problem gambling is a top priority for Nana Casino. We implement strict measures as part of our commitment to responsible gambling.

6.1 Limits and Self-Exclusion

Via your user account, you can set various limits at any time:

  • Deposit limits (daily, weekly, monthly).
  • Loss limits and wagering.
  • Session time.
  • Temporary or permanent self-exclusion from gaming.

6.2 Connection to Exclusion Schemes (GAMSTOP)

To comply with British gambling regulations and protect vulnerable players, we participate in national player exclusion schemes (such as GAMSTOP). Note that this scheme does not cover this site: registering with it does not block an account here. Through this, we check registered player details against exclusion databases or process self-exclusion requests in accordance with regulatory guidelines.

If you or someone you know needs support with problem gambling, we recommend reaching out to official and confidential support services in the UK, such as GambleAware (National Gambling Helpline: 0808 8020 133) or GamCare.

Data processing in the context of player protection is carried out to fulfill mandatory legal requirements as well as in the public interest.

Disclosure of Data to Third Parties

Your personal data will only be transferred to third parties if this is required by law, necessary for contract performance, you have given your explicit consent, or we have a legitimate interest to do so.

  • Payment Service Providers: To process deposits and withdrawals with banks and payment processors.
  • Identity and Age Verification Services: To carry out legally required KYC checks.
  • IT Service Providers and Hosting Providers: Carefully selected data processors operating under strict contractual obligations to secure our server infrastructure.

International Data Transfers

Should we transfer personal data to service providers or group companies outside the United Kingdom or European Economic Area (EEA), we ensure that an adequate level of data protection is guaranteed. This is achieved through adequacy regulations, standard contractual clauses, or other legally approved transfer mechanisms combined with technical and organizational safeguards.

Data Security

Nana Casino employs comprehensive technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, manipulation, or unauthorized disclosure.

  • Encryption: Our website uses modern SSL/TLS encryption throughout (recognizable by the padlock symbol in your browser's address bar and the https:// prefix) to ensure the confidentiality of data transmission.
  • Access Controls: Access to personal data is strictly limited to employees and partners who require this data to perform their job duties and who are bound by confidentiality obligations.
  • Security Audits: Our systems are regularly reviewed for vulnerabilities and updated to meet current security technology standards.

Storage Duration and Data Deletion

We store your personal data only for as long as necessary to achieve the processing purposes or as required by statutory retention periods.

  • Account Data: Following the closure of your user account, your data will be restricted and blocked for the duration of statutory retention periods (particularly under anti-money laundering, company, and tax laws, which may require retention for up to 10 years) and deleted irrevocably once these periods expire.
  • Log Files: Technical log data and IP addresses are generally deleted or anonymized after a maximum of 30 days, unless a security incident requires longer retention for evidentiary purposes.

Your Rights as a Data Subject

As a data subject, you have comprehensive rights under data protection law, which you can exercise against Nana Casino at any time by contacting [email protected].

  • Right of Access: You have the right to request confirmation as to whether we are processing personal data concerning you, and to access this data along with supplementary information.
  • Right to Rectification: You can request the correction of inaccurate data or the completion of incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data, provided there are no statutory retention obligations or overriding legitimate interests on our part.
  • Right to Restriction of Processing: Under certain conditions, you may request the restriction of the processing of your data.
  • Right to Data Portability: You have the right to receive the data you have provided in a structured, commonly used, and machine-readable format or to request its transmission to another controller.
  • Right to Object: You can object to the processing of your data based on legitimate interests on grounds relating to your particular situation.
  • Right to Withdraw Consent: You can revoke consent given for data processing at any time with effect for the future.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection supervisory authority, such as the Information Commissioner's Office (ICO) in the UK, if you believe that the processing of your personal data violates applicable data protection laws.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect changes in legal frameworks, new website features, or evolving regulatory requirements in the gambling sector. The current version is always available on our website at nanacasino.co. We recommend checking this page regularly to stay informed about how we protect your data.